Senior QA Lead

We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.

This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

Purpose

We’re looking for a Senior QA Lead to join one of our multidisciplinary, cross-functional, lean delivery squads, focused on rapidly delivering value to our customers through our mobile app and website.

This role is critical to the success of the whole team. You will be responsible not just for testing but for driving quality across the whole squad, from planning through execution and release.

Whilst all our teams believe firmly in the importance of incorporating testing into everything they do, and of having a clear and comprehensive testing plan, you will bring your expertise to continue to develop their skills and approach, and to continuously improve the QA process and approach.

You are passionate about delivering quality software and can lean on your rounded skill set to enhance the Product, Agile software delivery and Technology capabilities of the team. You will enjoy seeking out innovative solutions to complex problems, embracing new tools and techniques.

Key Responsibilities

• Looking at quality holistically and throughout the software development process

• Promoting lean approach to QA and focus on delivering maximum value with minimal effort

• Adopting a risk-based approach to quality assurance

• Supporting a continuous delivery approach

• Advocating for simplicity in testing, approach, ways of working and tool choice

• Collaborating with the Tech Lead on lean testing and release strategy balancing risk and speed of delivery

• Assisting the team with support process and incident management

• Pairing with other team members and encourage a focus on quality and observability in the team

• Working closely with the Product Owner and Delivery Lead on prioritizing product features and uncovering edge cases

• Managing the issue backlog and facilitating bug triage based on risk and impact

Your Experience

• Proficiency in exploratory testing in a full-stack digital product and identifying good candidates for automation

• Experience formulating a testing strategy comprising exploratory and automated testing

• A  demonstrable track record of improving QA process, testing often, early and in line with Lean principles

• Experience in collaborating with Product-oriented peers on user-focussed solutions

• Extensive experience operating within an Agile environment

• Experience managing the release process for a product or suite of products

• Champion user-focused QA, such as accessibility testing

• Experience using monitoring and log management tools to identify issues in a live system

• Experience with production incident management and post mortems

• Non-functional experience including basic security, performance testing

• Automated end-to-end and API testing tools and techniques

Company Benefits

• A Competitive Salary, Pension Scheme and Life Assurance

• Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday

• Private Medical Cover and Income Protection, just in case

• A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets

• Opportunity to progress within your career both in-role and within the company

• FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)

• A variety of Employee Funded Benefits available to you via our Online Benefits Portal

• Plus, several additional purchase options available for you and your loved ones

Why Just?

At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you.  You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.

We’re committed to building a more sustainable business, and we’re working hard to make progress against our Net Zero targets. We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets.

Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.

Be Bold. Be Brilliant. Be Just.